Terms of Service

Last updated: December 4, 2025

1. Acceptance of Terms

By accessing and using CulturalTranslate's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

CulturalTranslate provides AI-powered translation services with cultural context preservation. Our services include:

• Machine translation with AI enhancement
• Translation memory and glossary management
• API access for developers
• Integration tools and SDKs

3. User Accounts

Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

Account Security

• You are responsible for all activities under your account
• Notify us immediately of any unauthorized access
• Use strong passwords and enable two-factor authentication

4. Acceptable Use

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or spam
• Attempt to gain unauthorized access to our systems
• Use our services to translate illegal or harmful content
• Resell or redistribute our services without permission

5. Pricing and Payment

Subscription Plans

We offer various subscription tiers with different features and usage limits. Prices are subject to change with 30 days notice.

Billing

• Subscriptions are billed monthly or annually
• Payment is due at the start of each billing period
• Failed payments may result in service suspension
• Refunds are provided according to our refund policy

6. Intellectual Property

Your Content

You retain all rights to the content you submit for translation. By using our service, you grant us a limited license to process and translate your content.

Our Platform

All rights, title, and interest in our platform, including software, algorithms, and AI models, remain our exclusive property.

7. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance.

8. Limitation of Liability

To the maximum extent permitted by law, CulturalTranslate shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

9. Termination

We may suspend or terminate your account for violation of these terms. You may cancel your subscription at any time from your account dashboard.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, contact us at:

• Email: legal@culturaltranslate.com
• Support: Help Center